Description
PREREQUISITES: ENG Comp I eligible, IST 110, or permission of instructor
**Previously CIS 118**
This course is an introduction to the techniques essential to supporting PCs in widely diverse environments. It focuses on the information needed to install, configure, upgrade, diagnose, maintain, and troubleshoot the hardware components of a microcomputer (PC) quickly and effectively. Topics include how computers work, how software and hardware work together, the system board, understanding and managing memory, floppy drives, introduction to hard drives, hard drive installation and support, troubleshooting fundamentals, supporting Input/Output devices, multimedia technology, and networking fundamentals.